Administrator (CS)

We have an opportunity for a Customer Services Administrator to join our client with a well-established organisation in Uxbridge (West London)

Hours are: 09:00 – 17:30 Monday to Thursday and 09:00 – 17:00 Friday

Salary is 25 -26k PA

Role objective is:
To handle all inquiries in a professional manner on behalf of your clients in order to assist and enable the efficient operation of the sales department.

Snapshot of the responsibilities include

(Full Job description can be shared with suitable candidates)

• Taking care of all client returns, including selecting those eligible for repair, credit, or replacement.
• Taking incoming phone calls
• Timed delivery calls, as well as follow-ups to make sure they're effective.
• Handling sales orders.
• Providing the sales team with assistance as needed
• Resolving post-purchase issues, such as delayed delivery and product shortages
• Handling online orders

Person skills and attributes 

• Analytical 
• Driven
• Effective Communicator
• Good Team Player

If you feel that you may be suited to the role and would like to apply, please send your cv through, and if deemed a good fit for this position, someone will be in touch very soon.

We do try to get back to as many applicants as possible, however, some roles are in demand and we will always carefully select and shortlist the resumes that are most aligned to our client’s requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.