Document Services Operator

Temporary Document Services Operator who is expected to be flexible, and self-motivated, undertaking any duties appropriate to the achievement of document service standards and targets while paying particular attention to the preservation requirements of the documents and maintaining a high level of customer service.

Role and responsibilities

· To produce and deliver documents for readers, staff and government departments using the equipment provided and to replace documents correctly throughout the day as directed by line management while ensuring the appropriate preservation requirements of the documents are maintained.

· You will be expected to contribute to lifting and carrying of heavy documents and use machinery such as electric trikes; scissor lifts and dedicated document transfer equipment.

· You will organise the orders, deliveries and returns of documents held at the offsite storage facility, and those required by 3rd party storage partners, ensuring the paperwork is completed accurately and kept up to date, liaising with the required teams and enquirers as necessary.

· To work with a team to a set of targets, ensuring that you respond effectively and responsibly to members of the public and staff, giving support, providing information and

explanations and resolving issues as required.

· Undertaking invigilation duties, you will be responsible for ensuring the security of the building

Tuesday to Saturday working pattern