Receptionist – Dental Practice

Title: Receptionist /Administrative Assistant – Dental Practice

Summary:

We are seeking a motivated Receptionist/Administrative Assistant to join our client in Wandsworth London. The practice is dedicated to delivering exceptional patient care in a welcoming and relaxed environment. The successful candidate will be part of a growing team and play a crucial role in ensuring a positive patient experience.

Responsibilities:

• Provide excellent front-of-house services to patients, ensuring their queries are addressed promptly and efficiently.
• Communicate patient feedback to the Manager and dentist, ensuring their awareness of any relevant concerns or suggestions.
• Attend training courses as required to enhance skills and knowledge.
• Handle credit card and cash transactions in accordance with practice policies.
• Manage invoices, deliveries, and gather data on patients and treatment outcomes.
• Collaborate with the lead dental nurse, practice manager, and management teams through regular meetings.
• Support general administrative tasks to ensure smooth practice operations.

Requirements:

• High school certificate or equivalent.
• Strong English communication skills (written and verbal).
• Experience in patient-facing or high-end customer-facing roles.
• Preferred experience in a dental practice.
• Ability to make decisions aligned with practice values.
• Excellent multitasking and attention to detail.
• Positive attitude and effective communication skills.
• Competency in IT, particularly MS Excel.

Benefits:

• Competitive salary with opportunities for rapid growth.
• Collaborative work environment with a professional and friendly team.
• Annual BLS & AED training for all staff.
• Ongoing support and potential for personal and professional development.
• Reduced dental treatment costs for yourself and family.
• Excellent team support and opportunities for future career progression within our organisation.

If you possess the necessary skills, enthusiasm, and determination to excel in this role, we look forward to receiving your application.

If you feel that you may be suited to the role and would like to apply, please send your cv through, and if deemed a good fit for this position, someone will be in touch very soon.

Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.