Sales Operations Administrator

Sales Operations Administrator – Temporary Position 
 
Lamb Personnel is looking for an experienced Sales Operations Administrator to join our client based in (St Paul's/Bank/Liverpool Street)
This role will report to the Financial Controller 

The hours are Monday to Friday, 9am to 5:30pm with some flexibility to work from home.

Supporting the Sales Function 

• Upholding and boosting sales of the business's goods and achieving the objectives and targets established
• Providing Area Account Managers with administrative support.
• Planning and keeping track of all product distribution to employees.
• Quickly complete all appropriate duties or instructions assigned by your line manager.

Customer Service

• Serving as the first point of contact for all incoming phone calls, whether internal and external;
• Taking the effort to address consumer inquiries while at all times abiding by the applicable rules.
• Customer service goals include answering customer questions and directing them to the appropriate department or function,
• Identifying customer complaints and taking responsibility for their resolution in accordance with the complaint handling procedure
• Actively looking for ways to enhance both our trade and personal customer services.
• Collaborating with the Sales Support team to prioritise customer service in all decisions

Person Specification

• Experience of working in an operational office environment with the ability to work in a collaborative way across all departments.
• Knowledge of Microsoft Excel and PowerPoint
• Be able to work to strict deadlines
• Be a team player
• Must have first-rate organisational skills
• Excellent written & Communication skills are essential
• Works well under pressure
• A proactive individual
• Inquisitive and appetite for learning
• Ability to multi-task in a busy environment
• Quick learner

If you feel that you may be suited to the role and would like to apply, please send your cv though, and if deemed a good fit for this position, someone will be in touch very soon.
Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

We do try to get back to as many applicants as possible, however, some roles are in demand, and we will always carefully select and shortlist the resumes that are most aligned to our client’s requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.