Account Manager – Salary £30k-£32k : Walton-On-Thames

Our client is looking for an enthusiastic Account Manager to join their busy team.
Hours of business. Monday : Friday: 8.30am : 5pm
                                                                                                                                       
In order to be successful, you must be an excellent communicator and have superior people skills, to look after existing contracts

You will need to be very personable, professional and an excellent communicator. You will also need to prove extensive experience as an account manager : doesn’t need to be from their industry

Requirements

• Proven experience in a similar role 
• Good knowledge of relevant computer programs (e.g. CRM software) and Microsoft
• Ability to manage multiple accounts
• Excellent English language skills
• Excellent communication and interpersonal skills
• Ability to resolve issues/objections

Salary: dependent on experience but within the range of £30-32k
We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion. 

Tele Appointment Setter – Salary £24-£26k : Walton-On-Thames

Our client is looking for an enthusiastic Tele appointment setter, to contribute in generating leads for their company. You will be responsible for appointment setting over the telephone and obtaining appointments for the business development director.
Hours of business. Monday : Friday: 8.30am : 5pm
                                                                                                                                       
In order to be successful, you must be an excellent communicator and have superior people skills. You must be comfortable presenting services over the phone as well as dealing with clients doubts and push back.
The goal is to help the company grow by developing new business lead for the sales team to close.
Responsible for carrying out various bureau tasks but predominantly:

• Calling prospective customers to set up appointments for our sales team
• Emails to prospects to follow up prior contacts
• Updating our CRM system
• CRM data updates and contact research.

Requirements

• Proven experience in a similar role or other sales/customer service role
• Good knowledge of relevant computer programs (e.g. CRM software) and Microsoft
• Ability to learn about services and describe/explain these to prospects
• Excellent English language skills
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Ability to resolve issues/objections

Salary: dependent on experience but within the range of £24- £26k basic with a bonus on top of this dependent on the volume of meetings set.
We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Office Administrator / Customer Service – Holborn, London – £19k-£21k

We are on the search for an experienced Office Assistant, who also has experience and love for customer service, to join our client in the jewellery business.

Hours of business – Monday – Friday 9am-5pm

Key Duties:

• Office administration, covering most areas
• Customer Service – dealing with enquiries, problem-solving via phone, email, online

Person specification:

• Excellent communication skills
• Happy to work on the phone
• Previous customer service experience
• Process driven administrator
• Excellent written English
• Background in jewellery advantageous, although not essential.

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion. 

HR Administrator & Payroll : Isleworth – £24k-£26k

Our client, a busy e-commerce company, is looking for an enthusiastic individual to work alongside the UK team. You should have an excellent eye for detail and strong knowledge of payroll process and procedures. You will be fully aware of all payroll legislation including starters, leavers, eligibility to work, all HMRC deductions.

Role Responsibility

– To act as a first point of contact for day to day HR & Payroll queries
– Processing of monthly payroll from start to finish, including processing of timesheets
– Liaising with the payroll provider
– Setting up new starters and processing leavers
– HMRC P11D, P45, P46
– Administration of Auto Enrolment/Pension
– Support Finance Team
– Dealing with staff queries
– Liaise with Store managers, to ensure monthly payroll changes are advised ahead of payroll cut-off
– To input and maintain relevant HR files (personnel files, sickness, right to work etc.)
– To administer HR process ‘end to end’

Knowledge, Skills & Experience of HR & Payroll Admin:
Essential:

– CIPD level 3 preferable or qualified by experience
– Extensive experience in “start to finish” payroll
– Must have manual calculation experience
– Deputy knowledge
– HR Administration
– Excellent communication skills and high standards of written and spoken English & Italian
– Excellent organisational skills, with the ability to meet tight deadlines and prioritise
– Ability to work independently with some guidance
– Attention to detail, a professional approach to the tasks given and lots of common sense
– Excellent keyboard skills – intermediate or advanced experience of Excel would be a distinct advantage

Health & Safety

– Managing the H&S requirements for our Stores and Head office.

Experience:

• HR Administration: 2 years (Required)

Location:

• Isleworth, Greater London (Preferred)

Licence:

• CIPD Level 3 Foundation (Chartered Institute of Personnel and Development) (Preferred)

Language:

• English (Required)
• Italian (Preferred)

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Tele Appointment Executive – Salary £24-£26k : Walton-On-Thames

Our client is looking for an enthusiastic Tele appointment setter, to contribute in generating leads for their company. You will be responsible for appointment setting over the telephone and obtaining appointments for the business development director.
Hours of business. Monday : Friday: 8.30am : 5pm
                                                                                                                                       
In order to be successful, you must be an excellent communicator and have superior people skills. You must be comfortable presenting services over the phone as well as dealing with clients doubts and push back.
The goal is to help the company grow by developing new business lead for the sales team to close.
Responsible for carrying out various bureau tasks but predominantly:

• Calling prospective customers to set up appointments for our sales team
• Emails to prospects to follow up prior contacts
• Updating our CRM system
• CRM data updates and contact research.

Requirements

• Proven experience in a similar role or other sales/customer service role
• Good knowledge of relevant computer programs (e.g. CRM software) and Microsoft
• Ability to learn about services and describe/explain these to prospects
• Excellent English language skills
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Ability to resolve issues/objections

Salary: dependent on experience but within the range of £24- £26k basic.
We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Property Manager – Richmond – £22k-£28k

A great opportunity has arisen to work for a leading real estate company in Richmond.

This is a Monday : Friday role, working 9am : 6pm.

The ideal candidate will be a multi tasker, have high levels of customer service, thrives working under pressure, highly organised, motivated and articulate.

Desired experience:
Local area knowledge
Deposit returns
Property visits and reports
Knowledge of Lettings legislation.
Work experience within property
A clean driving licence is essential .

Salary: £22,000 – 28,000 experience dependant

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion. 

My client based in Southall are an audio visual company and are seeking an operations assistant to join their team.

Brief description
We are seeking an Operations Assistant to help with the day-to-day duties of running the business.
Working from the main facility in Hayes (NW London), the operations assistant will play a vital role in ensuring that the business runs smoothly and customers are satisfied.
The right candidate will be process driven with a good degree of flexibility, initiative and common sense. Will be a team player with a positive outlook and a can-do attitude.
This role would ideally suit somebody who has a hands on approach, is good with technology, finds it easy to learn how to use new technical equipment and enjoys problem solving.

Main Responsibilities:
·         Building and testing the technical equipment.
·         Receiving and processing new products – asset listing and uploading information onto our dedicated asset management system.
·         Maintain the inventory/stock control systems to ensure equipment is located, stored and transferred correctly; ensure the stock inventory is accurate.
·         Delivery and collection of equipment to and from sites. This could occasionally involve early starts/ late finishes and occasional weekends.
·         Cleaning Equipment – care needed with expensive technical equipment.
·         Goods In – receiving deliveries/post and processing related paperwork, checking technical equipment is in good working order.
·         Shipping goods – preparing goods for shipping and booking shipments
Other Duties:
·         Forklift duties – training course provided
·         Cable making – training provided
·         PAT testing – training course provided
Candidate Requirements:
·         Clean driving licence, 22+ years old for insurance
·         Physically active : moving and handling of equipment required
·         Common sense – ability to work unsupervised
·         Conscientious and positive attitude with the ability to work under pressure.
·         Flexibility : the company priorities change unexpectedly, candidate needs to be able to change duties at short notice, in line with the business needs.
·         Computer literate – competent with MS Office – Excel, Word and Apple with ability to learn new programs quickly
Desirable but not essential:
·         Interest in electronics / computers or technical equipment
·         Practical, basic DIY skills
·         Higher education
Working Conditions
·         45 hours average per week
·         Hours of Business –
8am to 6pm with flexibility to work outside of these hours if required.
·         Monday to Friday : weekend hours may sometimes be required
·         Holiday 28 days per year including bank holidays
Job Type: Full-time
Salary: £19,000.00 to £25,000.00 /year

PA & Administrative Assistant : Southall –  £20K – £25K

An exciting opportunity has arisen for a candidate looking to step into the film industry sector. Our client offers a managed storage, maintenance and technical support service to freelancers working in the film and television industries, as well as specialist rental equipment to film production companies. They are a young company, but their commitment to innovation, technical excellence and customer service is quickly establishing them as a leading company within the industry and they already service many of the high-end feature films, TV productions and TV commercials in the UK.

Brief Role Description
Reporting directly to the company directors and office manager, the role is primarily responsible for keeping them organised and additionally all administration for some office functions. This includes but not limited to; diary management, calendar/travel bookings, scheduling meetings, helping out as directed basis and liaising with staff and customers on a day to day basis.
This exciting opportunity requires a self-motivated, highly organised, proactive and personable individual with a good sense of humour, strong work ethic and positive can-do attitude.
For the right candidate, working from home some of the week would be considered.
 

Role and Responsibilities

• Personal Assistant to the Directors – diary management etc, as directed.
• Answering the office phone and helping with customer queries
• General admin: emailing purchase orders and customer quotes, updating the customer database and Asset Management system
• Preparing/sending documents as required
• Various office admin tasks such as directed.

Candidate Requirements

• Common sense, initiative, with the ability to work under pressure, unsupervised to tight deadlines
• Conscientious with a positive can-do attitude
• Excellent verbal and written communication skills
• Ability to learn at a fast pace
• Strong organisational and time management skills
• Flexibility : the company priorities often change unexpectedly, candidate needs to possess the ability to switch tasks at short notice to meet the business needs.
• Discretion – working in sensitive areas of film production
• Computer literate : strong competency with the MS Office suit – Excel, Word Outlook, Apple with ability to learn new programs quickly

Working Conditions

• 45 hours average per week
• Open to discuss flexible hours to suit the right candidate
• Monday to Friday : weekend hours may sometimes be required, though rarely
• Holiday 28 days per year including bank holidays

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion. 

Product and Merchandising Manager  : West London : £36k

A new and exciting opportunity for a Product & Merchandising Manager to join this prestigious eyewear brand, with a fantastic working culture, ambitious and rapid growth plans, delivering excellence in eyewear design to its customers.

We are looking for an experienced Product and Merchandising Manager to add value to our growth activities on a day to day basis. An excellent product and merchandising manager who has a communication with all levels of management, being responsible to maintain a positive relationship will all vendors as well negotiating sales. Taking control of all stocks level which involves proficiency with spreadsheets and accounting skills. This role requires constantly analysing current sales and new market trends and working closely with the designer (CEO) to develop new collections to the market.
This role involves developing and implementing plans for the future on the product sale by delegating tasks to global sales reps. The company has stores in London in Zone 1 and 2 and the candidate must work closely with retail staff by taking in control the inventory and provide training of new product release.

Job Description:
 

• Oversee merchandising projects management, including management workflow from inception to execution and meeting deadlines
• Working closely with designer (CEO), marketing to ensure our brand  is consistent and relevant for our customers in order to drive commercial sale  
• Regular communication with production team to ensure the products are made on time and at the highest quality
•  Working on stock profiles to every store
•  Ensuring the integrity of the stock replenishment system
•  Training retail staff on new product releases
•  Planning what product sales reps carry in the various territories
•  Range planning for new releases with CEO
• Launch strategies and interfacing with the marketing team on new product launches
•  Working with key accounts on exclusive collections.
•  Analysing sales and new market trends and working with the CEO to develop the core collection as  well as the new Luxury collection
•  Range planning for our new brand collection
•  Work closely with sales reps to expand growth of the brand
• Being confident by having exceptional communication skills, as you will be dealing with other teams internally and externally.
• Quick thinking to spot trends, evaluating large amounts of data and making sound decisions.

Essential and required skills:

• A degree desirable  i.e. Maths, Statistics, Finance, Business Studies etc
• Previous working experience as merchandising manager for more than 5 years 
• Some solid retail experience
• Must have written and verbal communication skills. This includes negotiation skills and the ability to write professional emails.
• Product and Merchandise Managers must have  organizational skills and to use them on how to manage inventory and track products through system.
• Decision Making Skills, being able to make decisions. These decisions involve which vendor to use, which products to sell and how to best arrange those products on the sales floor.
• Call upon  analytical skills to look at sales trends and larger industry trends to make informed decisions on which products to stock.
• Having soft skills to necessary lead and delegate tasks in a way that empowers colleagues.
• Being able to switch big picture thinking and attention to the smallest detail in order to successfully complete their job
• Keeping calm when under pressure

The Offer:

• Salary: £36,000 per annum
• Holiday :32 days including bank holidays
• Normal Working Hours: Monday to Friday from 9:00 to 5:30 pm
• Workplace pension scheme
• A fun and lively working environment based at our new headquarters in TW8 with a combined office, production site and a new recreation facility for staff.

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our client’s requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.