We have an opportunity for an operations assistant to join a sporting organisation and assist the team across a number of different areas of the business. 

Snapshot of responsibilities 

(a full job brief can be shared with suitable candidates in due course) 

• General public enquiries are dealt with quickly using the highest level of customer service in person, over the phone, or via email.
• To build and maintain strong relationships with various stakeholders and customers
• Supporting all tasks related to sports bookings
• To check and help ensure all coaching equipment is available, suitable, stored and used appropriately.
• Programme support, Promotion and Development
• To assist with the running of all main venues.
• To maintain and develop the venue ensuring increased and sustained participation.
• To be aware of all programmes running at the venue and be able to answer any queries/ easily find information 
• To support programme administration when required.
• To support administration and work with the managers to ensure they have the right resources to carry out their role.
• To complete operational tasks required by different stakeholders

Experience & Skills

• Previous experience in customer service is essential.
• A keen interest in sports. 
• The ability to work independently is essential.
• Strong written and verbal communication skills.
• Organised, punctual and committed.

If you would like to apply for this role, please send your cv by clicking the “apply for this job’ button below and sending us your cv.

Lamb Personnel is an equal opportunities agency welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities. 

We have an opportunity for a Customer Services Administrator to join our client with a well-established organisation in Uxbridge (West London)

Hours are: 09:00 – 17:30 Monday to Thursday and 09:00 – 17:00 Friday

Salary is 25 -26k PA

Role objective is:
To handle all inquiries in a professional manner on behalf of your clients in order to assist and enable the efficient operation of the sales department.

Snapshot of the responsibilities include

(Full Job description can be shared with suitable candidates)

• Taking care of all client returns, including selecting those eligible for repair, credit, or replacement.
• Taking incoming phone calls
• Timed delivery calls, as well as follow-ups to make sure they're effective.
• Handling sales orders.
• Providing the sales team with assistance as needed
• Resolving post-purchase issues, such as delayed delivery and product shortages
• Handling online orders

Person skills and attributes 

• Analytical 
• Driven
• Effective Communicator
• Good Team Player

If you feel that you may be suited to the role and would like to apply, please send your cv through, and if deemed a good fit for this position, someone will be in touch very soon.

We do try to get back to as many applicants as possible, however, some roles are in demand and we will always carefully select and shortlist the resumes that are most aligned to our client’s requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

Compliance Assistant

Salary: up to £27,000 – Twickenham, Monday – Friday 

We have a requirement for a Compliance Assistant to work with our client an award-winning, vibrant, and growing services business.
You will be in charge of organising compliance activities and coordinating with corporate internal departments and an external team of experts to make sure the company is adhering to all regulatory standards and regulations.
Candidates should be able to monitor tasks and activities and communicate at all levels to ensure that projects are completed on schedule and with the finest attention to detail.
 

Snapshot of the responsibilities

• Coordinate completion of incoming due diligence and compliance requests from third party stakeholders
• Monitor and maintain conformity of internal processes with regulatory rules and guidance
• Ensure any and all regulatory changes or new rules/guidance are investigated and scoped for introduction to the business across all internal and external stakeholders
• Assist with Due Diligence when onboarding new partners
• Liaise with quality control and training to ensure compliance standards are being met
• Liaise with external compliance experts for guidance and direction

Experience

• Help ensure conformity of internal processes with regulatory rules and guidance
• Assist with Due Diligence when on-boarding new partners
• Coordinate completion of incoming due diligence and compliance requests from third party stakeholders
• Ensure any and all regulatory changes or new rules/guidance are investigated and scoped for introduction to the business across all internal and external stakeholders
• Work closely with quality control and training to ensure compliance standards are being met
• Work closely with external compliance experts for guidance and direction

Salary and benefits:

• Up to £27,000 in salary 
• Employee assistance program
• bicycle-to-work programme
• 21 Days Annual leave, including all uk bank holidays
• Lovely modern offices
• Opportunity for progression

If you feel that you may be suited to the role and would like to apply, please send your cv through, and if deemed a good fit for this position, someone will be in touch very soon.

Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

We have an opportunity for a Project Support Administrator with a well established organisation in Richmond. 

The objective of this role is to support the team from an administrative standpoint across network systems, and collaborate with and support the project management across a number of initiatives across the business. 

This role is paying £24,600 PA.  This position is a Hybrid role so working between home and office full time 5 days a week (35 hours) 

Snapshot of the responsibilities include

• Responding to inquiries quickly and effectively
• Help the other stakeholders manage project teams' email inbox on a daily basis.
• Support the Project Manager's administrative needs.
• Support the creation of documentation, including forms, paths, processes, guidelines, and toolkits, and store it centrally.
• As part of the preparation for the launch of new systems, provide administrative assistance for the information-gathering and data-recording process by creating surveys and tracking replies.
• Ensure that data entered from customer evaluation forms is correct.
• Express any issues brought up via evaluation forms to the network support coordinator as soon as possible.
• This list is not complete, and the position holder will be required to do other tasks that are appropriate for the position.

Experience 

• At least 2 years’ experience providing administrative support
• Experience with MS products Word, Excel and MS Teams
• Experience working with databases including the inputting and reporting of information
• Experience and good working knowledge of using MS Teams

Skills 

• Excellent attention to detail
• Ability to work within a team
• Excellent interpersonal and communication skills
• Ability to be self-motivating, work with limited supervision, prioritise work and deal with
• competing demands/needs and interests in an organised and methodical manner
• Excellent administrative skills and the ability to produce high quality written documents
• Extremely organised, with high levels of accuracy and attention to detail
• Supportive and encouraging, keen to help others learn
• Willingness to be flexible and help in any task that furthers the aims of Cruse
• Ability to function well in an environment where bereavement is constantly under
• discussion

If you feel that you may be suited to the role and would like to apply, please send your cv through, and if deemed a good fit for this position, someone will be in touch very soon.

We do try to get back to as many applicants as possible, however, some roles are in demand and we will always carefully select and shortlist the resumes that are most aligned to our client’s requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

We have an opportunity for an Operations Administrator to join our client. The objective of the role is to be the key contact for all operational administrative tasks. 

The ideal candidate for this role must be versatile, agile, and a self-starter who can meet deadlines despite competing demands because there is a small back office crew comprising operations, finance, and administration.

This is a permanent role based in Farnborough, Hampshire and will pay £26,000 Per Annum. 

Responsibilities:  (A full jobs spec can be shared with suitable candidates in due course) 

1. External Stakeholder Support

2. Operational Support

3. Finance Team Support

4. HR Support

Person Specification

• Experience of working in an operational office environment with the ability to work in a collaborative way across all departments.
• Knowledge of MS Office
• Strong Numerical and analytical skills
• Be a team player
• Must have first-rate organisational skills
• Excellent written & communication skills are essential
• Works well under pressure
• A proactive individual
• Inquisitive and appetite for learning
• Ability to multi-task in a busy environment
• Quick learner

We do try to get back to as many applicants as possible, however, some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our client's requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion

If you feel that you may be suited to the role and would like to apply, please send your cv though, and if deemed a good fit for this position, someone will be in touch very soon.

Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

We are seeking an enthusiastic Administrator / Receptionist for our client who is a prestigious client and a hard-working but fun team based in Twickenham, someone who is good with people, confident, well-groomed, and professional. a person who can adapt, work independently, and is driven by a desire to perform a good job – as you will be in charge of all receptionist and administrative duties, making sure that guests are greeted and assisted as needed.

This role is Twickenham based  – Monday – Friday (40 hours per week)

A snapshot of the responsibilities include: 

(a full job description will be shared with suitable candidates in due course) 

• Open and close reception

• You will provide administrative support to the business teams and some light IT administrative duties for new starters. 

• Welcome visitors to the premises

• Update system data /records as required.

• Maintain security through managing the Sign In App and process for visitors, employees and contractors

• Helping arrange employee events, such as lunches  dinners and parties

• Organise Health and Safety Induction

• Notify the appropriate people that a visitor has arrived

• Respond promptly to telephone calls and redirect to the relevant person via switchboard.

• Maintain a clean and safe Reception at all times

• Manage bookings for meeting rooms and arrange refreshments when required.

• Take inventory of stationary and restock as required

Person requirements 

• 2+ years experience working as a receptionist or in an administrative capacity
• knowledge of switchboard technology at a basic level
• excellent listening abilities, strong written and verbal communication skills
• Excellent attendance and time management
• High degree of accuracy, keen attention to detail, and previous data entry expertise
• IT aptitude and expert-level understanding of the Microsoft Office suite
• the capacity to organise, prioritise, and multitask
• Self-motivated, competent working independently and utilising personal initiative

If you feel that you may be suited to the role and would like to apply, please send your cv though, and if deemed a good fit for this position, someone will be in touch very soon.
Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

We do try to get back to as many applicants as possible, however, some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our client’s requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

We are now recruiting a Permanent Administrator /Receptionist to be based with our client in Richmond Upon Thames

This is a Full-time, office-based position with hours 9 am-5.00 pm. This assignment is to start immediately and the salary is 22 -23k PA

Snapshot of role duties

•             Answering/Managing calls and taking messages
•             General office duties
•             Typing of office correspondence/documents – typing and speed is important
•             Compiling Files for internal and Site documentation.
•             Sorting and processing mail received
•             Oversight of emails
•             Filing & Archiving (electronic and hard copy)
•             Placing orders and arranging hire of equipment etc
•             Database upkeep and maintenance

Person Attributes

• Ability to multi-task, prioritise and manage time efficiently, with strong administrative and coordination skills.
• Must be proficient in MS Office (Outlook, Word, Excel, PowerPoint and the One Drive Cloud)
• Must be an organised self-starter, with initiative and the ability to handle pressure easily, with minimal supervision.

If you feel that you may be suited to the role and would like to apply, please send your cv though, and if deemed a good fit for this position, someone will be in touch very soon.
Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

We do try to get back to as many applicants as possible, however, some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our client’s requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.