Prestigious private Dental clinic based in the heart of Fulham, London has an opportunity to join a dynamic team of specialist professionals that are challenging the way in which the dental sector is traditionally operated. Nominated for the Best New Practice in London for 2021! The opportunity is for a Patient Acquisition Manager based in London or the surrounding area – you are able to work from home as will only need to report into Fulham on occassion.

My client requires an enthusiastic, self-starter with a passion for delivering first-class customer service to deal with all inbound enquiries, nurture opportunities, create funnels, record data, and drive conversions. Working alongside the Head of Marketing you will be responsible for initial contact with all new patient enquiries and convert these into dental bookings using their state-of-the-art online systems. You will be the first point of contact for inbound telephone calls and also responsible for establishing contact and converting website and email enquiries into patient bookings.

This role requires a diligent individual with energy, empathy and the ability to turn enquiries into paid appointments with a consultative approach, whilst operating within and upholding the ethos of our premium private dentistry brand. We are passionate about our brand, the culture of our practice and most importantly the patient experience, as such, the role of Patient Acquisition Manager is a key role within the organisation.

The successful candidate will have a proven track record of:

Being a high energy, motivated go-getter

Having exceptional people skills

Providing a fast and accurate response to enquiries

Handling multiple enquiry sources

Profiling enquiry types to maximise conversion potential

Learning and delivering accurate technical information

Selling through a consultative approach

Creating strategy and funnels to make contact via multiple methods

Nurturing opportunities, meeting targets, and driving conversions

Skills in communication, lead generation, social media and systems are an advantage.

Daily Activity:
Handle all inbound new business enquiries and convert to patient bookings
Handle all inbound website and email enquiries, respond and convert to patient bookings
Chase all uncontactable enquiries and attempt to make contact using multiple methods and strategy
Adapt and adjust the contact strategy to maximise potential of making contact and converting enquiries
Log all data on the company CRM in a comprehensive format
Contribute to marketing outreach with calling initiatives (local businesses, corporate clients, individuals)
Contribute to other marketing activity as required
Contribute to conceptualising and the daily management of the social media pages for the business
Contribute to various aspects of training the existing team and new-starters

Details:

Full-time position / some flexi-time required to make calls in the early evening

Upto £35k+ Basic Salary dependent upon experience. Flexible quarterly performance bonus, based on new patient acquisition/conversion rates (£40k+ OTE)

Initially this position will be remote with regular visits to the practice (more time in Practice can be facilitated if required)

Weekly meetings, training and reporting to Head Of Marketing / Commercial Director

Organised, efficient and pro-active HR Administrator required for well known business in Richmond, Surrey; although currently all staff work from home.

Reporting directly into HR Manager, this role will support the Operations Team via an efficient and effective administrative service, acting as the first point of contact for all internal and external HR, Recruitment and Training requirements. Full job spec available for candidates with relevant HR Admin experience.

Key Skills, Knowledge, Experience and Competencies: Planning and Organising – Effective diary planning and personal time management, ability to work unsupervised Communication Skills – Good verbal and written communication skills  IT Skills – confident with Word and Excel, experience working with hr/people databases would be beneficial HR Knowledge – previous experience working as an HR or Recruitment Administrator would be beneficial. Qualities – Friendly, outgoing, confident, and flexible in approach Great attention to detail Tenacity, resilience, and a passion for high quality results Demonstrates ownership of their role, delivers results on time.

Working hours are Monday to Friday, 9am to 5:30pm.

Executive Assistant required for small, highly successful search and selection business with offices in central Guildford and central London. You will be office based, working Monday to Friday, 9am to 5:30pm and will be key to the success of this business. You will hold the office together – fully supporting the MD with his diary, appointments and all projects. Basic office management duties involved, as well as marketing and social media projects, and in the future there will be HR and Management opportunities. Exciting opportunity for the right person! £25-30K dependant on experience.

Marketing Assistant required for thriving business with HQ in Aldershot, Hampshire. (Parking available on-site)

My client is looking for someone who has ideas and enthusiasm for creating a meaning connection. You will value service excellence and understand the importance of data. In your varied role you will – Be involved in all marketing efforts either taking full ownership of areas such data integrity, social media posting or having your own campaign or event to manage, as well as working with the Marketing Manager and Director in supporting the delivery of the marketing plan. Have an excellent eye and attention to detail, whether it be proofing or reviewing the industry for trends and inspiration. Responsible for the creation and adaptation of written and creative content for specific social media, news stories and blogs. Enjoy creating content, whether it be ideas, a publication or blog post. Monitor progress of campaigns using various metrics and submit reports of performance.  Establish and maintain effective day to day relationships and communication between the marketing function and internal stakeholders and external customers. Organising and attending events such as conferences, seminars and exhibitions. Manage administrative duties in the department such as direct mailings, custom requests for data and log ins, website updates, newsletters collation. To undertake additional ad-hoc projects and responsibilities as required.

This role is for you if you: Want to be part of a fast-paced, proactive and growing team. There is really no ceiling on what you can do in this role, so it is ideally for someone who wants to take ownership from the offset! Appreciate the need for detail and data, these are two essentials. Can take direction and complete tasks within set parameters. Understand social media platforms. Have a keen eye for detail and great time management skills. Are a recent graduate or have 1-2 years experience in a marketing capacity; Marketing Executive Assistant.

Must live within 45 minutes of HQ, Aldershot, Hampshire.

Workplace pension scheme; ? Cycle storage; ? Referral bonus when you bring your friends to join the team; ? Credit to spend each year on our personalised products; ? 28 days of holiday a year (including public holidays). Salary £20,000 – £23,000 depending on qualifications and experience.

Monday to Friday, 8:30am-5:30pm.

Customer Sales Representative required to join team based in Hampton Hill on a 12-month fixed term contract (maternity cover).

You must have excellent communication and interpersonal skills along with the ability to adapt and multi-task in a fast-paced environment. You'll have a great deal of responsibility early on and will be required to manage your own time and duties.

Responsibilities and Duties

You will be focused on contacting both existing customers and new business, calling from an established database. Candidates must have excellent telephone manner and an interest in games would be preferred.

The role will include

• Calling existing and potential customers
• Answering inbound calls
• Researching and following up relevant leads
• Building and maintaining relationships
• Processing sales orders
• Setting up new customers and ensuring records are kept up to date
• Resolving customer complaints and escalating as necessary
• Assist with new line forms and image requests from customers
• Arrange catalogues, samples and spares to be sent to customers
• Providing excellent customer service
• Attending trade shows and exhibitions as required
• Any other support required by the sales function

Qualifications and Skills

• At least twelve months experience in B2B telesales is essential
• Excellent communication skills
• Desire to progress in a sales environment
• Able to work independently and collaboratively alongside the sales team
• Ability to multi-task, prioritise and manage time efficiently
• Proven administrative and personal organisational skills
• Can-do attitude and enthusiastic manner
• Experience in sales order processing
• Proficient with Excel / Word / Outlook
• Experience using SAP or similar would be an advantage
• Educated to A-level or equivalent
• Interest in board games would be preferred

Start date ASAP. Monday to Friday, 9am to 5pm (35 hours a week)

Account Manager / Administration Support – £30-35K – Brentford

Prestigious and experienced Administrator with excellent Account Management skills required for luxury brand of home goods, selling into the highest end of the retail market.

Based out of lovely offices in Brentford, with an optional parking space, you will be offered flexibility on your working hours although they will ideally be 9:30am-6pm or 9am to 5:30pm, Monday to Friday. 

Your main duties will be dealing with customer enquiries, price quotations, administering accounts, and account management of the main customers – all high end, luxury accounts. This will therefore demand an exceptional level of customer service skills and client management / relationship building, as well as excellent Admin skills and attention to detail. You will be highly organised with an excellent command of English, over the phone and on email. Occasionally the role will be client facing and you will also have the exciting opportunity to visit the retailers directly! 

There will also be elements of accounts and book-keeping, so a good head for figures and some accounts experience would be beneficial. 

Languages such as German or Portuguese could be helpful although by no means essential, as well as a driver's licence.

The role requires a highly talented individual, therefore the salary rewards this.

Our Pureplay start up e-commerce Client ‘PatioAppeal.co.uk’ is looking for a temporary E-commerce Executive to join their team for 3 – 6 months.
You would need to have at least 2 years of experience in a similar position, We are looking for someone who has experience across the core channels of e-commerce with the focus of increasing traffic to the website.

You do not need to be an expert across PPC, SEO, Referral traffic generating techniques but a general understanding, as you will be supporting the marketing director.

If you feel that this position could suit you, please send your cv, along with a short cover letter explaining why you are right for this role. There is an expectation to spend 3 days in the central London office, and 2 days working remotely.

Warehouse Operative required for successful, friendly business in Cowley, Uxbridge (Middlesex)

You will be working within a team, assisting in the safe and timely control of activities related to the physical handling of goods.

Hours of work are Monday to Thursday, 8am-5:30pm, Friday 8am to 5pm. Previous warehouse experience required along with a driver's license and Forklift license essential!

Responsibilities:

o Check in-coming goods against receiving documents
o Accurately pick goods ready for timely despatch
o Check out-going goods against despatch documents
o Accurately record details of goods in and out of the warehouse
o Check and report details of goods returned by customers
o Load and unload goods into/from vehicles/containers
o Move goods to allocated storage space
o Use mechanical handling equipment and systems in warehouse
operations
o Take part in physical stock counts
o Assist when required in delivering goods using company transport
o Assist in the sale of goods and providing customer service at the Trade
Counter
o Undertake reviews of storage space and ensure efficient utilisation in
line with company stock levels.
o Building toolkits
o Assist in achieving Company objectives

Job Requirements:
o Clean Driving Licence
o Fork Lift Licence
o Computer Literacy
o Technical Knowledge
o High level of accuracy
o Previous experience in warehousing

Fantastic Client Services Administrator required for successful legal organisation based in Central Guildford, Surrey.

Whilst this role includes basic administration duties such as scanning and uploading documents, the role is important as you are also the first point of telephone contact for all potential clients and referrers. You are also responsible for interacting with and supporting the legal team every day. You will be supported, encouraged and trained so that you are prepared for all that the role requires.

The ideal person will be: cheerful and friendly, with a calm and professional disposition. You will have an exceptional telephone manner and a willingness to go the extra mile for their clients. Meticulous attention to detail with sound prioritising and organisation skills, and keen to work collaboratively as part of team. You will be self-motivated and enthusiastic, and able to work under pressure and hit targets and deadlines. You will also be able to use initiative and think creatively; they want people who look to improve the way things can be done! Confident with IT systems, excellent communication skills both written and verbal.

Great offices in central Guildford location!

Monday to Friday, 9am to 5:30pm.

Benefits to include: 23 days’ holiday per annum (plus 3 allocated days at Christmas), BUPA Cash Plan benefits, Childcare vouchers, Social events arranged quarterly and Free fruit, fizzy drinks, biscuits, orange juice and chocolate!