Deputy Scheme Manager : Charity Sector : Richmond : Circa £22,500 plus benefits

Lamb Personnel are in search of a warm, compassionate and respectful individual with a background in elderly care to join a leading charity in Richmond. You will need to be abe to drive and own a car and be DBS checked to apply for this position.
This is a Monday to Friday week, working 31.5 hours.
*Interviews will be held in October, however the start date will be beginning of January 2018

Duties include:
RESIDENTS

• Organise the reception, introduction and integration of new residents.
• Keep an eye on the health of individual residents, to recognise signs of need and to suggest they contact the doctor or appropriate help as necessary.
• Deal with personal emergencies from residents by answering emergency calls from residents and, where appropriate, contacting medical help and relatives.  Give first aid and general assistance until expert help arrives. Respond to all emergencies notified by Careline.
• Act as facilitator on behalf of residents to ensure that they receive any help needed from Social Services Departments or other agencies.  This might include assistance with personal care or hygiene, meal preparation or provision, domestic cleaning and shopping
• Visit each resident or make contact daily unless specifically requested not to
• Be prepared to give extra support to a sick resident in an emergency until other arrangements are made, e.g. collect prescriptions or shopping.
• Recognise, respect and safeguard the individuality and rights of residents and respect confidences.
• Ensure as far as possible the involvement of friends and relatives.

ADMINISTRATION

• Maintain an up-to-date list of names, addresses and telephone numbers of residents’ doctors and other helpful agencies such as Social Services Departments, chiropodists, dentists and opticians.
• Keep a register of:

• residents’ next of kin and other relatives and friends who should be notified in the case of sudden illness or who could be called upon to help.
• emergency call-outs.
• equipment owned by the Charity.
• accidents and incidents.
• contractors to call in emergencies and those used for minor repairs.

• Be aware of and comply with the trustees’ policies and procedures.

HEALTH & SAFETY

• Maintain security.
• Maintain Health & Safety requirements in accordance with the Charity’s Risk Assessment and the Health & Safety procedures.
• Understand the Fire Officer’s required precautions and instruct residents on the action to be taken in case of fire.
• Liaise with the Scheme Managers on the procedure for looking after and re-housing residents immediately following a fire, flood or similar emergency making their homes temporarily uninhabitable.

OTHER

• Note any defects or faults around the housing and report them to the caretaker or Property & Estates Manager for attention. 
• Supervise the use of the guest room, where available.
• Attend career development training courses and meetings when requested by the Director or trustees.
• The Deputy Scheme Manager will undertake any reasonable task not listed above if the Charity requires him/her to so do.

BENEFITS:

• Group pension plan : 10% of basic salary
• 5 weeks holiday a year
• Car expenses (insurance, MOT, annual service, car tax

For more details on the charity and the role, please contact Aimee Weston.

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our client’s requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Assistant Property Manager : Richmond – £20k-£22k

We have an exciting opportunity for an Assistant Property Manager to join our client, a very well established, independent Estate Agent based in the Richmond borough.  The main purpose of the role is to ensure this firms Landlords and Tenants receive an effective, customer focussed property management service during their tenancy. This role offers promotion after 6-12 months as opportunities become available therefore it is imperative candidates have a solid understanding of property management or landlord/tenant law to be considered.

Responsibilities:

• Day to day property maintenance issues
• Planned maintenance
• Invoice management and processing
• Obtaining competitive quotations
• Reporting to landlord and tenant
• insurance claims
• Utilities
• Organisation of safety certification and remedial works
• Negotiation and distribution of the deposit

Additional Duties:

• Comply with the Employee Handbook including your Health and Safety responsibilities
• Comply with all current legislation affecting the business.
• Understand office income opportunities in relation to fees charged for services not included as standard
• Be a good team worker : working and supporting all central services, the local office, your own team and providing cover for other portfolios at all times but particularly during sickness and holidays
• Ensure all management systems are kept up to date and maintained
• Ensure that only approved and suitable contractors are instructed
• Raise work-orders for all works
• Obtain risk assessments and method statements for works
• Process all invoices
• Delivering excellent customer service at all times
• Raise supervisory fees where our terms of business allow
• Achieving set KPI’s
• Peer check all management visit reports

Candidate Profile:

• Excellent team worker with a flexible approach to work
• Ideally be ARLA licensed/achieved the NFOPP Technical Award
• Excellent IT skills, including Excel, Power Point, Word, etc
• Have an ability to multi-task
• Be adaptable and a good team player
• To have a strong service “ethic”
• Excellent written and communication skills
• Ability to work effectively in a busy environment as part of a team
• Strong organisational skills
• Meticulous attention to detail
• Happy to take the initiative
• Confident in dealing with clients
• Excellent telephone manner

Core Office Hours – Monday to Friday 9am to 6pm

Starting Salary – £20,000 – £22,000 depending on experience

It is essential you live in the Richmond Borough

We do try to get back to as many of our candidates as we can, however if you have not heard anything within 2 weeks, then please assume you have been unsuccessful.
 

An excellent opportunity has arisen with a well-established storage and logistics company based in South West London.
To offer Project Management support within the Contracting Department.  The post holder will be required to have excellent project and account management skills. The ability to work within close time constraints and within budget. You will need to be able to work from the start to the fruition of the project, working closely with their key clients.
It would also be a great advantage if a second European language was spoken. There may be a possibility you will need to travel occasionally as well. This would suit someone who comes from a construction background, though not essential.
Hours of business: Monday to Friday, 8.30 : 5.00 pm
Key accountabilities:
* Site meetings
* Site surveys
* Liaising with clients
* Liaising with contractors and sub-contractors
* Ensuring all elements of the project run smoothly, within budget and time constraints
Person specification:
* Excellent organisations skills
* Energy and drive
* A strong influencer/negotiator
* An ideas person
* Someone who wishes to progress in their career
* Excellent customer service skills
For a more details job description, contact Aimee at aimee.weston@lambpersonnel.com. We do try to get back to as many of our candidates as we can, however, if you have not heard anything within 2 weeks, then please assume you have been unsuccessful.

Finance Team Coordinator – Central Richmond – £27 -29k DOE 

Hours of business: Monday to Friday 9.00 – 17.00

Lamb Personnel are looking for an experienced Finance Coordinator to join our client’s team, – a busy and well-established company based in central Richmond.

You will be responsible for providing support within the new business team.  This role would suit someone with previous administration experience.

This will role involves building relationships with stakeholders both inside and outside the organisation, ensuring that all documents, processes and timelines are adhered to, and
excellent levels of services are provided.

This role is a fantastic stepping stone into other areas/departments within the business.

You will have a wide range of responsibilities, requiring a high level of organisational skills.

Responsibilities & Main Duties:

(full job description can be shared in due course) 

• Liaise between office and our external vendor partners, sales staff, and other stakeholders.
• Processing of department documentations.
• Be prepared to be a part of project teams assisting in both the improvement of processes within the team and as a representative of the team within the wider business.
• Prepare reports for management and relating to sales performance
• Other non-specific tasks as and when required
• Suggest changes which will improve services

Skills, Competencies and Personal Qualities

• Excellent verbal and written communicator
• Excellent interpersonal skills
• Good knowledge of MS Office
• Good clerical skills
• Good time management and organisational skills
• Focused on providing excellent service to internal customers
• Ability to work under pressure and on own initiative

Personal Attributes:

• Open, responsive and proactive
• Sensible problem-solving approach
• Focussed, accurate, patient and attentive to detail
• Capable of taking initiative and working without supervision
• Team player

Benefits:

• Lovely modern offices
• Opportunity for progression

If you feel that you may be suited to the role and would like to apply, please send your cv though, and if deemed a good fit for this position, someone will be in touch very soon.

Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

Concierge – Richmond – £21k

We are looking for a friendly, energetic person, to operate as concierge for a family run company, who deal in the running of managed offices in Richmond.  This position will be tenant facing and you will be the go-to person of the building.   The offices have recently been refurbished to offer modern offices with fibre optic broadband, VoIP phone system, break out area, meeting room whilst keeping the individuality of the building. 
The job description is a concierge role and could also work well as a job share. Working hours 9am- 5pm with an hour for lunch, Monday to Friday.
We are looking for a cheerful, happy person who is comfortable chatting to tenants and visitors. They will be part of a small team and be flexible with work hours and able to cover holiday periods. The office will have quiet periods and they must be able to manage these times.  There is no uniform, but they will need to maintain smart professional appearance.

Job Duties:
Daily:

• Responsibility for opening and closing the office
• Throughout the day maintain a clean and tidy kitchen, post and photocopier room, meeting room replenishing tea, coffee, sugar and milk supplies as necessary throughout the day. Toilets and shower room check if paper or soap needs replenishing.
• Anticipate, meet and exceed the expectations of the tenants and quickly resolve any issues.
• Meet, greet and assist any visitors in a professional, friendly manner
• Post : sort and distribute the post to tenant’s, take post to the collection point including stamping and organising any tenant’s special deliveries
• Throughout the day accept and sign for any deliveries on behalf of tenants
• Co-ordinate with cleaner and order any supplies that are needed
• Respond to any email queries from tenants and requests from people looking for office accommodation.

Weekly

• Water plants/ buy flowers
• Change tea towels and wash
• Forward any post to the mailbox tenants as necessary
• Carry out Fire Alarm and extinguisher checks

Monthly

• Collect and check supplier’s invoices before passing for payment i.e. newsagents, cleaner and stationary.

Quarterly

• Collate charges for additional services tenants/ mailbox such as post, photocopier, fax, meeting room

Ad hoc

• Support with the marketing of the offices
• Help tenants moving in/out of the building
• Manage and have responsibility for issuing/recording key fobs to tenants and contractors.
• Support with any IT/Phone issues
• Secretarial duties : typing correspondence, updating website

Skills
Previous client liaison experience within an office environment. Be proactive and enthusiastic. Have IT skills and be able to use email and Microsoft packages. Good written, oral and verbal communication skills (and a strong command of English spoken language).
It is really important that you are someone who is flexible, i.e. if you need to come into work early, or stay slightly later, you are happy with this.  Please bear in mind, any extra time you work can be made up in lieu, or you will be paid over time.

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Senior Talent Acquisition Manager: Richmond : £34k-£45k (depending on experience)

An exciting opportunity has arisen to join one of our clients within the recruitment sector. This is a permanent position and the business hours are Monday : Friday, 9.00 : 5.30. We are looking for someone with extensive recruitment experience, to start ideally by the beginning of December 2018.

DETAILS OF DUTIES:
In this candidate facing role, working collaboratively with the team of account managers, you will be the Talent Acquisition expert in our growing core business area of Medical Affairs.  You will be developing insight into the market and building a strong network within your own functional area over time.  You will take the lead for key positions in these areas by personally undertaking the fulfilment of permanent and interim assignments for our strong range of top Pharma companies.  This will include developing the Communication Plan and developing and implementing the networking strategies for your recruitment area, utilising social media, web portals and attending targeted conferences and industry events.

Qualifications Experience & Attributes:

• Ideally, a Life Science Degree or equivalent qualification, with, essentially good recruitment experience within the Pharmaceutical Recruitment Industry, specifically within Medical and Scientific Affairs.
• Experience working for a Pharma company would be an advantage, but is not a prerequisite.
• Good communication and influencing skills are essential in order to convey professional credibility with key, senior Pharmaceutical Industry staff within the areas of our recruitment specialisms.
• Good operational and administrative skills are also very important, along with attention to detail, process and compliance.

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.