Business Services Coordinator – Central Richmond – £24- 27k DOE

Hours of business: Monday to Friday 9.00 – 17.00

Lamb Personnel are looking for an experienced Administrator / Coordinator to join our client, a busy and well-established company based in central Richmond.

You will be responsible for providing administrative support within the Compliance Department. This role would suit someone with previous administration experience.

This role is a fantastic stepping stone into other areas/departments within the business.

You will have a wide range of responsibilities, requiring a high level of organisational skills.

Responsibilities & Main Duties:

(full job description can be shared in due course)

The key responsibilities will be to personally deliver an excellent service to internal customers as part of the Business Services Team.

• Admin support on various business systems
• Handling requests to Business Services inbox
• Calculate early settlement requests
• Registration/release of Charges at Companies House
• Managing end of lease/HP administration
• Chasing insurance certificate renewals
• Assist Customer Services Coordinators with title clearance, copy documents and any other necessary tasks

General Office Duties

• Assist with distributing post, franking post (Cover)
• Document scanning/archiving (Cover)
• Other ad hoc duties when required

Skills, Competencies and Personal Qualities

• Excellent verbal and written communicator
• Excellent interpersonal skills
• Good knowledge of MS Office
• Good clerical skills
• Good time management and organisational skills
• Focused on providing excellent service to internal customers
• Ability to work under pressure and on own initiative

Personal Attributes:

• Open, responsive and proactive
• Sensible problem-solving approach
• Focussed, accurate, patient and attentive to detail
• Capable of taking initiative and working without supervision
• Team player

Benefits:

• Lovely modern offices
• Opportunity for progression

If you feel that you may be suited to the role and would like to apply, please send your cv though, and if deemed a good fit for this position, someone will be in touch very soon.

Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

Business Services Coordinator – Central Richmond – £25 -28k DOE 

Hours of business: Monday to Friday 9.00 – 17.00

Lamb Personnel are looking for an experienced Administrator / Coordinator to join our client, a busy and well-established company based in central Richmond.

You will be responsible for providing administrative support within the Customer Service Department. This role would suit someone with previous administration experience.

This role is a fantastic stepping stone into other areas/departments within the business.

You will have a wide range of responsibilities, requiring a high level of organisational skills.

Responsibilities & Main Duties:

(full job description can be shared in due course) 

The key responsibilities will be to personally deliver an excellent service to internal customers as part of the Business Services Team.

• Admin support on various business systems
• Handling requests to Business Services inbox
• Calculate early settlement requests
• Registration/release of Charges at Companies House
• Managing end of lease/HP administration
• Chasing insurance certificate renewals
• Assist Customer Services Coordinators with title clearance, copy documents and any other necessary tasks

General Office Duties

• Assist with distributing post, franking post (Cover)
• Document scanning/archiving (Cover)
• Other ad hoc duties when required

Skills, Competencies and Personal Qualities

• Excellent verbal and written communicator
• Excellent interpersonal skills
• Good knowledge of MS Office
• Good clerical skills
• Good time management and organisational skills
• Focused on providing excellent service to internal customers
• Ability to work under pressure and on own initiative

Personal Attributes:

• Open, responsive and proactive
• Sensible problem-solving approach
• Focussed, accurate, patient and attentive to detail
• Capable of taking initiative and working without supervision
• Team player

Benefits:

• Lovely modern offices
• Opportunity for progression

If you feel that you may be suited to the role and would like to apply, please send your cv though, and if deemed a good fit for this position, someone will be in touch very soon.

Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

Client Relationship Assistant : West London- £23k

An excellent client relationship assistant opportunity has become available to join a professional, supportive and fun team with our client, who is a Market Leading Travel organisation.  Client Relationship Assistants play a key role within the company. You will be in contact with clients from the initial enquiry right through the booking process. Working in this department provides an essential understanding of company ethos and the range of their activities. The tasks are numerous, constant and almost always have a direct relationship with the client. They include:

• Front line response to telephone calls, emails and letters providing information on the full range of holidays.
• Giving clear advice, checking availability, taking bookings, switch-selling.
• Updating the database and working with the website.
• Processing bookings, payments and invoices.
• Dispatching confirmation packs, tour documents and adhoc mailings.
• Proofing client documents.
• General office support.
• Primary contact for the office in Brisbane , Australasia.
• Attending client events, occasional travel as a tour manager on our tours or festivals.

Requirements

• Excellent spoken and written English (mother tongue standard).
• Efficient and quick to learn; bright and articulate on the phone; flexible with proven ability to work to deadlines and pay attention to detail; comfortable using complex computer systems.
• Undergraduate degree (or equivalent) with preferably one year’s office experience.
• Knowledge of and genuine interest in the arts (classical music, art, architecture, archaeology).

Salary: £23,000 per annum plus benefits including travel insurance, museum membership, pension scheme.
We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Customer Experience Project Coordinator – Richmond – £21k plus multi-benefits

Our client is a contemporary, fast growing, and industry leading organization with a primary focus on animal care. We are working closely with them to recruit a Customer Experience Project Coordinator to join their team.

In this role you will have the opportunity to work alongside a great team of people, listening to customer enquiries, understanding what their issues, challenges and thoughts are, whilst working out creative and new ways to improve their customer experience.

Great Customer Service is at the centre of everything our client is about. The business is on a fast growth track, so lots of career development opportunities will arise, catering for different personalities and skill sets.

You will get first-hand insights and exposure into the different parts of the business from logistics to the technology involved. You will also get a superb understanding of the customer journey and how a modern day successful organisations put the customer at the centre of everything they do, in order to drive incredible growth and success.

Gaining experience in an organisation like this can be incredibly valuable from a career growth perspective.

Our client is looking for entrepreneurial, career orientated and ambitious talent, people who are great communicators and who don’t take themselves too seriously.

You will have the opportunity to work with a fast growing organization with lots of superb opportunities opening up, fun nights out with teammates, breakfasts and coffees and some very nice pet-friendly offices to work from.

If you feel that this opportunity could be a good match for your skills and ambitions please apply, with an optional cover note.

SALARY £21K, RAISING TO £23K AFTER 6 MONTHS, PLUS A MULTITUDE OF BENEFITS & WORK SATISFACTION

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

Telesales Representative : Hersham – £22- £24k basic plus bonus            

Our client is looking for an enthusiastic Telesales Representative to contribute in generating leads for their company. You will be responsible for appointment setting over the telephone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting services over the phone as well as dealing with clients doubts and push back.
The goal is to help the company grow by developing new business lead for the sales team to close.
Responsible for carrying out various bureau tasks but predominantly:

• Calling prospective customers to set up appointments for our sales team
• Emails to prospects to follow up prior contacts
• Updating our CRM system
• Other admirative duties
• CRM data updates and contact research.

Requirements

• Proven experience as a telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and Microsoft
• Ability to learn about services and describe/explain these to prospects
• Excellent English language skills
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Ability to resolve issues/objections

Typical day

• 8.30am : 5pm
• 50 calls with follow up emails
• 2-3 hours of emails and database cleansing

Salary
Salary: dependent on experience but within the range of £22- £24k basic with a bonus on top of this dependent on the volume of meetings set (OTE – £30k)

We do try to get back to as many applicants as possible, however some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our clients requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

We have an opportunity open with our client for a permanent Lettings Secretary / PA to be based with our client a successful property company in Wimbledon. 

This is a Full-time permanent position, office-based position with hours 9 am-5.00 pm. This assignment is to start immediately and the salary is £23,000 to £25,000 depending on experience. 

This role will cover both lettings administration and general secretarial duties. 

Snapshot of role duties

• Answering/Managing calls and taking messages
• Preparing all tenancy agreements
• Preparing all property procedure forms for a move-in
• Ensuring that the house is furnished with all desired items before the renter moves in
• Comparing similar sales in the current market to establish a fair yet affordable asking price for a property
• Plan check-ins, arrange a meeting with the renter at the property to go through the policies and expectations, do an inventory, and give over the keys.
• General office duties
• Online Sourcing and Ordering Acquisitions
• Travel arrangements and bookings
• Sorting and processing mail received
• Oversight of emails
• Filing & Archiving  (electronic and hard copy)
• Mail merging
• Placing orders and arranging hire of equipment etc
• Database upkeep and maintenance 

Person Attributes

• Ability to multi-task, prioritise and manage time efficiently, with strong administrative and coordination skills.
• Must be proficient in MS Office 
• Must be an organised self-starter, with initiative and the ability to handle pressure easily, with minimal supervision.
• Good people skills

If you feel that you may be suited to the role and would like to apply, please send your cv through, and if deemed a good fit for this position, someone will be in touch very soon.
Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities.

We do try to get back to as many applicants as possible, however, some roles are in very high demand, and we will always carefully select and shortlist the resumes that are most aligned to our client’s requirements; so if you have not heard back from us within 2 weeks, then please assume that your application has not been shortlisted on this occasion.

We have an immediate opportunity for a Team Administrator to join our client. 

This role is flexible working – from home and from the office, depending on project requirements, approx 3 days from office 2 from home. 

Hours of work:   9am -5.30pm Monday to Friday with one hour for lunch (flexibility required)

The objective of this role is to provide efficient, accurate and timely administration on various projects and events.

This role will work to support the project management team and in turn, will be supporting the end clients. 

Some of the key responsibilities will include

• Administrative support for dynamic projects/events as required, including communications with suppliers, coordination and production of training materials, and organising different event venues. 
• Typing, proofreading, production, printing, photocopying collation of documents, reports and letters
• Accurately format all documents materials and presentations
• Scanning, filing and retrieving documents
• Assist in the compilation/formatting of proposal documents
• Answer dept phone calls and direct calls to appropriate team members, or take messages
• Take responsibility for travel and accommodation bookings, couriers for relevant projects in line with company procedures
• Raise Purchase Orders to suppliers and check corresponding supplier invoices
• Produce and distribute the Weekly Team Diary
• Attend team meetings, take minutes and distribute
• Maintain the Associate's Availability Report and distribute it to the project team
• Perform general office duties, ensure tidiness, sufficient stock of stationery, printing materials

Key skills & personable attributes required for this role:

• Professional, process-driven,
• Proactive, excellent verbal and written communication skills,
• Highly organised, able to handle multiple tasks,
• A keen eye for detail and a high level of accuracy. 
• Open, responsive and proactive
• Focussed, accurate, patient and attentive to detail
• Honest and with a strong sense of both loyalty & integrity

If you feel that you may be suited to the role and would like to apply, please send your cv though, and if deemed a good fit for this position, someone will be in touch very soon.

Lamb Personnel is an equal opportunities employer welcoming applications from all sections of the community and from people of diverse ages, experiences and backgrounds, including people with disabilities. 

Office Manager required for financial services business in Richmond-upon-Thames, Surrey.

As well as organising the office and full PA duties to the MD – you will be required to take charge of all mortgage administration; as well as liaising with lenders and solicitors. This will involve speaking to clients, mortgage lenders, solicitors, and using the client management system.

General admin support (i.e. stationery and office supplies, dealing with holiday requests, management figures etc).

The role will expand as they continue to grow.

Previous mortgage Administration experience required, as well as excellent PA / Office Management skills.

Monday to Friday, 9am to 5:30pm.